As part of a team of researchers at Griffith University, we have utilised the services of eScribe for over 12 months. Our research involves qualitative interviews and focus groups, all of which require accurate and confidential transcription. The team at eScribe have provided a convenient and reliable service.

It has been easy to upload the digital recording files (de-identified) and download the completed transcripts, and they have ensured a secure process with a private login and password. We have been happy with the attention to detail and accuracy of the transcriptions, as well as their prompt turnaround time. The service is affordable and we have found the staff to be professional and accessible via phone and email. We will continue to use the service for future transcription needs.

– Dr Jennifer Boddy and Dr Vanette McLennan, School of Human Services & Social Work, Griffith University, Queensland