Investigative Transcription - Audio Transcription, Interview Transcription, Research Transcription, Video Transcription, Web Video Closed Captioning | Adelaide - Brisbane - Canberra - Darwin - Hobart - Melbourne - Sydney - Perth

All Australian Service Provider Since 2004

Investigative Transcription

Records of Interviews and Witness Statements

Investigation and insurance companies rely on eScribe for their accurately transcribed records of interviews and other audio and video transcription requirements. Often operating 24/7 and under stressful conditions, we know you need a transcription service that understands the rigours your industries face. Rest assured that we will meet your deadlines and work promptly to help you clear your backlogs with flexible turnaround times available.

  • Senior Reviewers
  • Investigation firms
  • Private Investigators
  • Insurance agencies

Investigation Companies

eScribe has systems in place to cater for the highly confidential nature of investigations transcription requirements. Additionally, our data security systems feature military-strength encryption for your peace of mind. Through your secure log-in you can track your files, download and upload autonomously and view your account via your Online eScribe Account.

We offer prompt turnaround on transcription services for multiple voice code of conduct record of interviews, field recordings, police interviews, surveillance monitoring recordings and other investigations-related recordings. We have never experienced any security compromise in our services. You are assured of a close, safe working relationship in which we aim to maintain as much simplicity as possible for you.

Insurance Agencies

Insurance companies usually require full verbatim transcription services to capture every hesitation, pause and sentence filler spoken. Recorded statements from accident victims and other claimants must be transcribed with total accuracy. eScribe has transcribed thousands of hours of insurance transcriptions for many leading agencies.

eScribe’s team of experienced audio and video transcribers are well versed in insurance and building terminology. As such, you can look forward to receiving your transcripts and reports promptly so that claims can be processed. By freeing your time from the task of transcribing, more clients can be attended to in less time.

Contact us to discuss your investigative or insurance transcription requirements. We cater to all size investigative and insurance companies.

Our Audio and Video Transcribers, Quality Reviewers and Captionists:

  • are qualified in relevant specialised industries;
  • all reside in Australia and their first language is English;
  • are bound by signed Confidentiality and Non-Disclosure Agreements;
  • provide a Name Police Check Clearance.
  • the appropriate formatting and verbatim style for your purposes;
  • transparent pricing and billing process;
  • flexible turnaround times;
  • security, confidentiality and privacy legally defined policies;
  • no lock-in contracts; and
  • genuine client care and service on every single job!
  • update your profile and reset password;
  • securely upload voice recordings to eScribe;
  • download your completed files;
  • download and pay your tax invoices;
  • delete files; and
  • monitor your workflow with end to end tracking.

Our long term clients know that we are totally predictable, consistent, reliable and happy and that we always deliver.

Click here to read our client testimonials!

Some Important Information

You may be surprised to learn the facts about transcribing audio and find this information very useful to read.

Read our tips on how to achieve high quality audio recordings to assist you in achieving a greater outcome.

Conversational level of verbatim is the style used by 95% of our clients. Our full range of style options are available to meet your requirements on registration.

We charge per-recorded minute making our pricing simple and transparent. No set up fees, ongoing admin costs or hidden fees.

We offer flexible turnaround times to suit your deadlines. Standard is 2 business days subject to eg. volume and audio quality.

GeoTrust SSL 256-bit encryption file protection on login with server hosting by a highly credible Australian secure data centre.

eScribe abides by the Australian National Principles and privacy legislation and further adheres to client contracts. eScribe is your trustworthy solution.