The range of eScribe’s professional transcription and captioning services continues to expand to meet client demand. We aim at the very least to always meet – but consistently exceed – our clients’ expectations.
Audio and Video Transcription & Web Video Closed Captions’ Services:
Our Service Management and Delivery is via eScribe’s Secured Online Account
Our active clients’ Secured Online eScribe Account is accessed by password-protected login. Clients enjoy the secure features of eScribe’s custom-built online file management system which include:
- Unique profile:
Up to date contact and billing details.
- Viewing and monitoring files:
Track workflow using date and status filters.
- Uploading files:
No need to email Transcription and Captioning order forms. Simply fill in your online order form when uploading voice recordings and text documents, directly via your client portal.
- Downloading files:
Receive transcribed documents and file outputs, edit instructions, date and status filters.
- Tax invoices: Download and track tax invoices using date and status filters.
Our Audio and Video Transcribers, Quality Reviewers and Captionists:
- are qualified in relevant specialised industries;
- all reside in Australia and their first language is English;
- are lawfully bound by signed Confidentiality and Non-Disclosure Agreements; and
- are required to provide a Name Police Check Clearance.
Our Proven Service Delivery
Our long term clients know that we are totally predictable, consistent, reliable and happy and that we always deliver.
You Will Receive:
- The appropriate formatting and verbatim style for your purposes;
- Transparent pricing and billing process;
- Flexible turnaround times;
- Security, confidentiality and privacy legally defined policies;
- No lock-in contracts; and
- Genuine client care and service on every single job!
If the service you require is not listed here or you have any questions as to the scope of work we are able to provide, kindly contact us to discuss your requirements. We look forward to delivering eScribe’s transcription and web video closed captions’ services to the highest quality standards.